SOHIP Privacy Policy

Last updated: June 25, 2025

The SOHIP Neighborhood Association (“SOHIP,” “we,” “us,” or “our”) values your privacy. This Privacy Policy describes how we collect, use, and safeguard your personal information when you visit our website, sign up for events, or engage with us through forms, email communications, or other digital platforms.

1. Who We Are

SOHIP is a volunteer-led neighborhood association representing residents of the South of Highland Park area in Dallas, Texas. We are not a commercial business, nor do we sell products or services. Our website exists to inform, organize, and advocate on behalf of our residents.

2. Information We Collect

When you interact with our website or forms, we may collect:

  • Name
  • Email address
  • Phone number (optional)
  • Street address and unit number
  • Resident type
  • Event RSVP details
  • Survey or opinion responses (e.g., regarding proposed developments)
  • Comments, questions, or feedback submitted via forms

We may also collect limited technical data through browser cookies or similar technologies, including:

  • Browser type and version
  • IP address
  • Device type
  • Referring pages
  • Time and date of visit

3. How We Use Your Information

We use the information you provide to:

  • Communicate SOHIP news and event updates
  • Manage event RSVPs and attendance
  • Respond to questions or concerns
  • Understand community sentiment on local issues
  • Operate and improve our website and communications

We do not sell, rent, or share your personal information with third parties, except where required by law or with your explicit consent.

4. Who Has Access

Access to personal data submitted through this website is limited to approved SOHIP Neighborhood Association leadership. Our data is securely managed through the following technology platforms:

  • Outseta – CRM, email communications, and form storage
  • Webflow – Website platform and embedded form handling
  • Google – Email, internal communication, and website analytics‍
  • Meta (Facebook) and Nextdoor – Used for social communication, not direct data collection

5. Cookies & Analytics

We use cookies and similar technologies to improve website functionality and track general usage patterns via Google Analytics. These tools do not personally identify you, and you can control cookie behavior through your browser settings.

6. Payments

We do not collect payments at this time.

7. Data Retention

We retain personal data only as long as needed to fulfill the purposes described above. You may request to update or delete your information at any time.

8. Your Rights

You can:

  • Request a copy of your data
  • Unsubscribe from emails at any time
  • Ask us to delete your data

To make any request, please email: neighbors(at)sohip.life